This document is being finalized. Certain details will be completed shortly.

Version 2.0. Effective date: 2 June 2026. This policy explains how we process the personal data of visitors, tenants, landlords and agencies.

1. Data Controller

IMMOTECTO SRL, BCE 1037.432.024, TVA BE1037.432.024, with its registered office at Rue de Namur 13D, 1476 Houtain-Le-Val, Belgium. Contact point for data protection: dpo@immotecto.com.

2. Data processed, by profile

Visitor: browsing data and cookies, classified as strictly necessary cookies and performance and functional cookies (see the Cookie Policy).
Tenant: identity, contact details, documents uploaded in the Tecto Dossier, derived Tecto Score, visibility in the Tecto Annuaire if activated.
Landlord: identity, contact details, listings, billing data.
Agency: identity, IPI accreditation, contact details, listings, billing data.

Data is collected directly from you, except for elements used for the Tecto Score, obtained indirectly via our Open Banking provider Bridge, on the basis of your consent.

3. Purposes, legal bases and retention periods

Provision of the service (performance of the contract, Art. 6.1.b GDPR).
Tecto Score, payment reliability (consent, Art. 6.1.a GDPR). Purpose: to assess rental payment reliability, not creditworthiness. Raw banking data is not retained after processing, only the derived score persists.
Tecto Dossier: documents are retained until deleted by the tenant, which is effective, and at the latest according to the applicable retention period after account closure or inactivity.
Data of an applicant shared with a professional: retained for a limited period in accordance with applicable Belgian regulations.
Billing: retained in accordance with Belgian accounting obligations.

4. Open Banking

The Open Banking connection is operated by Bridge under DSP2, in read-only mode and on the basis of your consent. The purpose is the assessment of rental payment reliability, not creditworthiness. Your bank login credentials are not retained.

5. Processors

We use processors governed by processing agreements: Bridge (Open Banking), Stripe (payment), Supabase (database), Vercel (hosting), Resend (emails), Sentry (technical monitoring).

6. Profiling and automated decision-making

The Tecto Score constitutes profiling: it automatically evaluates an aspect of your behaviour, rental payment reliability. Under Article 22 of the GDPR, you have the right not to be subject to a decision based solely on automated processing. You have the right to human intervention, to express your point of view and to contest a decision concerning you. The Tecto Score is a decision-making support tool, not a decision.

7. Your rights

You have the rights of access, rectification, erasure, restriction, objection and portability, as well as the right to withdraw your consent at any time. You may exercise them with our contact point for data protection: dpo@immotecto.com.

You may lodge a complaint with the Data Protection Authority (APD), Rue de la Presse 35, 1000 Brussels, Belgium.

8. Transfers outside the European Union

When data is transferred outside the European Union, these transfers are governed by appropriate safeguards, including the European Commission's standard contractual clauses.

Quick application

When you use the quick application feature to apply for a listing published on an external real estate portal, we record usage information about the portal concerned (for example Immoweb, Immovlan or Zimmo), the display language and the date. The portal name is determined directly in your browser: the listing address (URL) is never sent to our servers or stored. This information, linked to your tenant account, is processed on the basis of our legitimate interest in measuring the use of this service and improving it. It is accessible to you and to our administrators, and is deleted when your account is deleted.

Your application history

The quick application feature offers an optional setting, disabled by default, called "Keep my applications with the listing address". If you enable it, and only in that case, we keep for you the address (URL) of the listings you apply to, so as to build a personal history (number of applications, portal, date and link). This information is processed on the basis of your consent, for the sole purpose of providing you with this service. It is accessible to you alone: our administrators do not have access to it (internal statistics only cover the portal name, without any listing address). You can disable the option at any time; this entire history is deleted when your account is deleted.

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