Privacy Policy

Last updated: February 25, 2026

1. Introduction

IMMOTECTO is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian law.

2. Data Controller

3. Data Collected

3.1 Data Provided Directly

When you register and use our services, we collect:

• Identification data: name, surname, email address, phone number
• Profile data: profile photo, preferences
• Financial data: income proof, pay slips (for rental applications)
• Identity documents: ID card, passport (for verification)
• Property data: information about your properties, listings, inspections

3.2 Data Collected Automatically

• Connection data: IP address, browser type, operating system
• Usage data: pages visited, actions taken, session duration
• Geolocation data: approximate location (if authorized)
• Cookies: see our Cookie Policy

4. Processing Purposes

Your data is processed for the following purposes:

Purpose	Legal Basis
Account creation and management	Contract performance
Service provision (files, inspections)	Contract performance
Landlord/tenant matching	Contract performance
Identity verification and fraud prevention	Legitimate interest
Service improvement	Legitimate interest
Marketing communications	Consent
Legal compliance	Legal obligation

5. Data Sharing

5.1 With Other Users

Some of your data may be shared with other users based on your actions:

• Your rental file with landlords you apply to
• Your listings with platform users
• Your contact details with property inspection participants

5.2 With Third Parties

We may share your data with:

• Technical providers: hosting, payment, email sending
• Tecto Market partners: only at your explicit request
• Authorities: if required by law

5.3 International Transfers

Some of our providers may be located outside the European Union. In such cases, we ensure appropriate safeguards are in place (standard contractual clauses, etc.).

6. Retention Period

Data Type	Retention Period
Account data	Duration of registration + 3 years
Rental files	5 years after end of rental
Property inspections	10 years (legal obligation)
Invoices	10 years (legal obligation)
Connection data	1 year

7. Your Rights

Under the GDPR, you have the following rights:

• Right of access: obtain a copy of your data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to restriction: limit processing of your data
• Right to portability: receive your data in a structured format
• Right to object: object to processing of your data
• Right to withdraw consent: at any time

To exercise these rights, contact us at: contact@immotecto.com

8. Security

We implement appropriate technical and organizational measures to protect your data:

• Data encryption in transit (HTTPS) and at rest
• Secure authentication (2FA available)
• Data access restricted on a need-to-know basis
• Regular security audits
• Staff training on data protection

9. Minors

Our services are not intended for persons under 18 years of age. We do not knowingly collect data from minors.

10. Changes

We may modify this Privacy Policy at any time. Significant changes will be notified to you by email or platform notification.

11. Complaints

If you believe your rights are not being respected, you may file a complaint with:

12. Contact

For any questions about this policy or your personal data:

• Email: contact@immotecto.com
• DPO: contact@immotecto.com
• Mail: Rue de Namur 13D, 1476 Houtain-Le-Val, Belgium